Reference & Research Services

Reference & Research Services

How do I ask a question?

You may email your question to, call the reference desk between 8:30am and 4:30pm Monday through Friday at 301-713-2600 x157.

Who may use this service?


When might I expect a response?

For NOAA employees, we will respond the same day. For others, we will try to respond within 24 hours. On the weekend, a response will not be generated until Monday.

NOAA libraries reference services cannot provide medical, legal or financial advice.

The distribution of copyrighted materials through chat is prohibited to non-NOAA employees. You must have a NOAA web address to request articles using chat reference. Distribution of copyrighted material to NOAA employees is subject to terms of agreements between NOAA and publishers of the requested material.

NOAA librarians take our patrons' information security very seriously. Local copies of transcripts are held by the library for future use in building a knowledge base and for program assessment and evaluation. We will not release any personal data collected to any other party, except when required to by law.